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Duplicate
Votes
1
Found in [Package]
3.4.1
Issue ID
HUBX-875
Regression
No
"No active licenses" warning despite having an active license
Reproduction steps:
1. Open the Hub
2. Observe "No active licenses To create and open projects, you need an active license" warning
3. Click "Manage licenses"
Expected result: There is no active license
Actual result: There is an active license
Reproducible with: 3.4.1
Reproducible on: Windows 10
Notes:
1. Not reproduced by CQA
2. Errors in the Hub logs:
{"timestamp":"2023-02-17T07:54:06.979Z","level":"warn","moduleName":"LicensingSdkService","message":"[\n [\n 'A problem occurred while trying to check for entitlements',\n EntitlementsResponse {\n messageType: 'ApiErrorResponse',\n responseCode: 500,\n responseStatus: 'An unexpected error occurred while processing the request'\n }\n ]\n]"}
{"timestamp":"2023-02-17T07:54:06.979Z","level":"error","moduleName":"LicenseService","message":"[\n \"isLicenseValid: Failed to checkEntitlement for com.unity.editor.ui. Exception: TypeError: Cannot read properties of undefined (reading 'size')\"\n]"}
-
Resolution Note:
Caused by the same issue as HUBX-846. Fixed in Hub 3.7.0-beta.1
Duplicate of https://issuetracker.unity3d.com/product/unity/issues/guid/HUBX-846
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This is a duplicate of issue #-846