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Votes

0

Found in

2022.3.54f1

6000.0.31f1

6000.1.0a8

Issue ID

UUM-91054

Regression

Yes

[iOS] WebGL Player crashes when using certain iOS devices

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Reproduction steps:
1. Open the attached “ASDQWE” project
2. Open the Build Profiles Window (Files > Build Profiles)
3. Press the “Build” button to build a WebGL Player
4. Create a local server to host the build
5. Type the server’s address into an iOS device browser
6. Wait until a shop Scene is visible in the Player and click or drag anywhere in the Player
7. Observe the Player

Expected result: The camera is controlled by your touch input
Actual result: The Player restarts and after finishing loading displays the “Can’t open this page” error page in the browser

Reproducible with: 2022.1.0b2, 2022.3.54f1, 6000.0.31f1, 6000.1.0a8
Not reproducible with: 2021.3.47f1, 2022.1.0a10
Could not test with: 2022.1.0a10 - 2022.1.0a14 (The Player produced a different behavior), 2022.1.0a15 - 2022.1.0b1 (Multiple compilation errors or the Editor crashes when building)

Reproducible environment: MacOS 15.1.1 Intel, Windows 10 (user’s)
Not reproducible environment: No other environment tested

Reproducible on:
VLNQA00395, iPhone 13, CPU: Apple A15 Bionic, OS: 18.1.1
iPhone 13 mini, OS: 18 (user’s)

Not reproducible on:
VLNQA00625, Apple iPhone 16 Pro Max, CPU: t8140, OS: 18.0.1

Could not test on:
VLNQA00382, iPhone 7, CPU: Apple A10 Fusion, GPU: PowerVR GT7600 Plus, OS: 13.1 (Player would not open due to “wasm” errors)

Notes:
- The issue does not reproduce on Android, Windows, or MacOS devices
- On Firefox the Player constantly reloads
- On Safari the “A problem repeatedly occurred on” error is thrown after the restart
- If the page does not throw the error after the first reload, the error is thrown after a second click

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