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In Progress

In Progress in 2022.3.X

Fixed in 6000.1.0a10

Votes

0

Found in

2021.3.40f1

2022.3.38f1

6000.0.10f1

6000.1.0a4

Issue ID

UUM-75813

Regression

No

Editor is stuck on loading bar or freezes when playing 8K video using Video Player

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How to reproduce:
1. Open the attached “EditorHanging.zip” project
2. Open the “SampleScene”
3. Enter Play Mode
4. Exit Play Mode
5. Enter Play Mode again
6. Observe the “Hold on” Loading bar

Expected result: Entering Play Mode works as intended regardless of the errors in the Console
Actual result: The "Hold on" loading bar persists indefinitely or the Editor freezes

Reproducible in: 2022.3.40f1, 2023.3.38f1, 6000.0.10f1

Reproduced on: Windows 11, macOS 14.5 (Intel)
Not reproduced on: Windows 10

Note: Sometimes, entering Play Mode multiple times is necessary to reproduce the issue. Reproduction is inconsistent and in certain cases only reproduces on specific devices

  1. Resolution Note (fix version 6000.1.0a10):

    Error reporting was incomplete for the Windows implementation of the VideoPlayer, leading to leaking of resources. Also, Microsoft's Media Foundation was holding on to memory for too long in presence of decoding errors, leading to memory abuse that is now worked around internally.

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