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Won't Fix

Won't Fix in 6000.5.X

Votes

0

Found in

6000.0.64f1

6000.3.1f1

6000.4.0b1

6000.5.0a3

Issue ID

UUM-129884

Regression

No

Memory leak when importing a non-embedded-texture FBX exported from Character Creator 5 with “Mouth Open as Morph” and “Convert Skinned Expressions to Morphs” enabled

Asset Importers

-

Steps to reproduce:
1. Create a new Unity project
2. Download and import the “user’s attached FBX file” into the project
3. Observe the Memory rise and eventually Unity not responding

Reproducible with versions: 6000.0.64f1, 6000.3.1f1, 6000.4.0b1, 6000.5.0a3

Reproducible on: macOS 15.7.2 (M1 Max), WIndows 11 (user’s)
Not reproducible on: no other environment tested

  1. Resolution Note:

    Thank you for reporting a bug to Unity.

    We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available.

    Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

    The FBX file associated with this issue has a malformed DOM, and using the file with the official Autodesk FBX Review application has a similar outcome.

    Whilst clearly not ideal behaviour for Unity, unfortunately we will not be prioritising this issue.

  2. Resolution Note (6000.5.X):

    Thank you for reporting a bug to Unity.

    We have reviewed the issue carefully, and in this case, the team is unable to prioritize fixing this bug. There are a number of reasons we make this decision, including the impact and severity of the issue across our user and customer base, and the possibility that future plans may solve the problem in a different way, or that a workaround for the bug may be available.

    Today we will be closing this case. Thank you again for taking the time to report this issue, and please let us know if there is anything else that changes the impact or severity of this issue.

    The FBX file associated with this issue has a malformed DOM, and using the file with the official Autodesk FBX Review application has a similar outcome.

    Whilst clearly not ideal behaviour for Unity, unfortunately we will not be prioritising this issue.

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